Returns & Exchange Policy – Guardian Baseball

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Returns & Exchange Policy

Returns & Exchange Policy

We want you to love your gear. If not, we’ll make it right.

Return Window: 30 days from delivery. Items must be unused, in original packaging, with tags.

Start a Return/Exchange: Visit https://returns.richcommerce.co/return/new?c=guardianbaseball or contact support with your order number.

Refunds

• Refunds are issued to the original payment method.

• Allow 3–5 business days after we receive your return for processing.

• Depending on your bank or card issuer, funds may take up to 10 business days to appear in your account.

Return Shipping

• Domestic Orders: Guardian Baseball pays for return shipping.

• International Orders: Customer pays return shipping, duties, and fees.

• Original shipping fees are non‑refundable.

Exclusions

• Final-sale items, worn/used gear, and customized products are non-returnable unless defective.

• Unauthorized returns may be refused.

Damaged or Incorrect Items

Contact us within 7 days of delivery with photos. We’ll repair, replace, or refund as needed.

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